Introduction

Welcome to EICR Report. By accessing our website and using our services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

These Terms & Conditions apply to all users, visitors, landlords, homeowners, businesses, and property managers using our services.

Our Services

At EICR Report, we provide a range of property safety and compliance services, including but not limited to:

• Electrical inspections and EICR certificates
• Gas safety certificates
• Fire risk assessments
• PAT testing services
• EPC certificates
• Fire alarm and emergency lighting services
• Boiler and property safety services

All services are provided subject to these Terms & Conditions. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

User Responsibilities

When using our website and services, you agree to the following responsibilities:

• You will provide accurate, complete, and up-to-date information when booking or requesting services.
• You will not engage in unlawful activities or breach any applicable laws or regulations.
• You will not misuse our website or services, including unauthorised access, fraudulent activity, or actions that may compromise security.
• You agree to cooperate where access to the property is required to complete inspections, testing, or certification services.

Payments & Refund Policy

All payments for services must be completed according to agreed terms before or after service completion, depending on the booking arrangement.

Please note:

• Payments must be made on time to avoid service delays or cancellations.
• Refunds are not generally offered unless explicitly agreed or required under applicable law.
• Failure to complete payment may result in suspension, cancellation, or withholding of services and reports.

Limitation of Liability

While we aim to provide professional, accurate, and reliable services, EICR Report shall not be held liable for any indirect, incidental, or consequential loss, damage, or business interruption resulting from the use or inability to use our website or services.

All services are used at your own discretion and risk.

Privacy Policy

Your privacy matters to us. We are committed to protecting your personal information and handling it responsibly.

For information about how we collect, store, use, and protect personal data, please review our Privacy Policy available on our website.

Changes to Terms & Conditions

We reserve the right to update, amend, or modify these Terms & Conditions at any time without prior notice.

Any updates will become effective immediately upon publication on EICR Report. We encourage users to review this page regularly for updates.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms & Conditions or require additional support, please contact the team at EICR Report through the contact details available on our website.